Non-posting Form

Submit this request if your tradeline did not appear on your credit report as expected. Provide complete purchase details so our team can review your case quickly.

Structured case review Faster internal routing Secure supporting documents

Share the details we need to investigate

Complete each section carefully so we can verify the order, payment method, and proof of purchase without delays.

Contact information

Use the same contact details associated with your order whenever possible.

First and last name:

Phone:

Email:

Order and payment details

Provide the lender, inventory reference, and purchase details exactly as they appeared during checkout.

Tradeline Lender:

Inventory ID/Transaction ID(s):

Date/Cost of purchase:

Method of payment:

Supporting documentation

Upload proof of purchase and any related supporting documents so our team can validate the submission and continue the review.

Proof of purchase:

Additional document #2:

Additional document #3:

Accepted file formats: JPG, JPEG, PNG, WEBP, AVIF, HEIC, HEIF, PDF, DOC, and DOCX. Maximum file size is 2MB per file.

What makes a strong request

Accurate order information and readable proof of payment help us resolve requests faster.

Use the email and phone number tied to the original purchase
Include the exact inventory or transaction reference if available
Upload clear proof of purchase in a supported file format

Supported documentation

We review image files, PDFs, and Word documents submitted through this form. You can upload up to 3 files total, with a 2MB limit per file.

JPG, JPEG, PNG WEBP, AVIF, HEIC, HEIF PDF, DOC, DOCX Secure review

Secure submission standards

Your documents are reviewed through the same secure workflow used across the site.